- Work with internal and external clients to identify and document business requirements
- Interpret requirements in order to provide the most effective and viable technical solution
- Seeks out opportunities to leverage best practices and reusable objects to meet requirements in an efficient and effective manner
- Make recommendations for clients to better utilize program tools to drive performance Collects, documents, manages, understands and communicates business and technical requirements and goals to development team
- Assist with the creation of the technical specifications and documentation
- Collaborates with quality assurance group to design, track, and complete test plans
- Analyze client program finances and make recommendations to make programs more cost-effective.
- Provide internal and external clients with analysis of impact of various programs on client base
- Make recommendations to operations and account team to create internal program improvements as well as specific client-centric enhancements, including but not limited to process improvement
- Develop specific query routines using existing database tools to meet objectives
- Create systematic approach to running queries to provide regular recommendations to Sales, Operations and other groups
- Respond in a timely fashion to requests for dealer and customer research
- Other duties as assigned
- Minimum 2+ years experience with MS Office SQL, Excel, Access
- Minimum 2+ years experience of Unica tools.
- Unica Certified Developer or ECRM Developer
- Ability to write proposals, complex documents, position papers
- Excellent verbal and written communication skills
- Must have strong customer service acumen
- Familiar with basic primary research concepts including the following: sampling, data tabulation and analysis, significance testing and experimental designs (test and control groups)
- Experience conducting statistical analysis
- Ability to use MS Word, Excel, Project
- Knowledge of Relational Database concepts
- Knowledge of Oracle Concepts and Infrastructure
- Knowledge of Internet/Intranet concepts
- Knowledge of structured testing techniques
- Automotive experience preferred
Hello,
This is Danny Scott working as a Recruiting Manager with H3-technologies LLC.
Below I mentioned one of my direct client requirement, who looking for FULLTIME.
Full Name:
Rate:
Phone#:
Alternate Phone#:
E-Mail:
Linkedin URL:
Visa Status:
Expiration date of visa, if on visa:
Current location:
Relocation:
Availability:
Communication Skills (1-10):
Skype ID:
Last 4 digits of SSN:
Were you submitted to this customer in last 6 months?:
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Requirement Details :
Role: BUSINESS ANALYST with Unica Experience
Location: Irvine CA
Duration : Full time
Salary: Open + benefits
The Business Analyst identifies and documents technology-related business requirements. This role works with the internal development team to translate clients' needs into application functionality, creates technical specifications, and provides living documentation of processes and deliverables. This role will also create detailed queries and provides interpretative insight and recommendations to the Sales and Operations teams as well as clients, based on the research and analysis of this data.
SPECIFIC RESPONSIBILITIES:
ESSENTIAL QUALIFICATIONS
Education/Knowledge:
Bachelor's degree from an accredited four-year college or university and a minimum of three (3) years of directly related experience required.
Experience / Skill:
Reporting Structure :
The Business Analyst reports to the Manager, Research and Analytics
COMPETENCIES:
Communication (Verbal and/or Written) - Able to clearly present information through the spoken and/or written word, influence or persuade others through oral presentation in positive or negative circumstances, listens well, able to write clearly in a variety of communication settings and styles.
Customer Focus (Internal and External) - Is dedicated to meeting and strives to exceed the needs of internal and external customers by delivering high quality services. Acts with customers in mind, establishes and maintains effective relationship with customers and gains their trust and respect. Communicates with customers in a warm, helpful and professional manner while simultaneously building credibility and rapport.
Problem Solving - Systematically breaks apart complex problems and identifies the underlying causes. Identifies trends and sees causes and consequences. Generates a variety of alternative techniques or methods to resolve issues and/or solve problems.
Quality Orientation - The ability to complete work accurately and thoroughly, paying attention to the details of job responsibilities. Produces a minimum amount of errors while completing work. Able to recognize errors in work in progress and make necessary real time corrections. Accurately checks processes and tasks and monitors the results of delegated tasks, assignments and projects.
Strategic Thinking / Business Acumen - The ability to evaluate current products, services and operational methods against a changing marketplace. Understands the impact of business decisions. Formulates effective strategies consistent with the corporate plans and global economy.
….Danny Scott
Sr.Resource Manager / Sr.BDM
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Phone: 859-898-0422
Fax: 603-372-5926/513-407-5237
http://www.h3-technologies.com
71 Cavalier Blvd., Suite 205, Florence, KY 41042, USA
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